Customer Satisfaction

Customer's satisfaction is our goal. We want to make doing business with us simple and easy!

Our commitment to customer satisfaction is this - A phone call to (217-562-3505) Monday - Friday 9am to 5pm CST, a simple explanation of the problem, and your suggestion as to what would resolve the problem to your satisfaction is all that it takes. When you call, a factory representative will contact you to resolve the issue. An email to webcontact@symphathyplaues.com also will get the same results within 1 business day.